We are aware that currently, some people are experiencing difficulties when they reach the payment processing page through Windcave (formerly Payment Express). We have been working on it this week but it appears that it is an issue completely unrelated to our website, and more than likely due to the sheer volume of internet traffic due to the current global situation. This traffic volume has been problematic for many websites this week including some of the major banks and payment processors.
If you are experiencing difficulties, please wait for 5 minutes and then try again. This usually resolves the issue however, if not please keep trying or give us a call during office hours on 0800 629 627 for New Zealand, or 1800 441 442 for Australia. Alternately you can email email@example.com (NZ) or firstname.lastname@example.org (AU) and we can help you complete your purchase.
Thank you for your support.